![]() ![]() My problem now is that I paid for something I didn’t receive and I don’t Should be to go up to the 2nd floor and call to open to pick up the package To Hermes, because it’s not normal to leave it on the ground floor, he ![]() That’s why I want to return the money or resend it again, and you complain Ring the doorbell, because I was at home all day and unfortunately someone The porch, but we live on the 2nd floor and that day the courier did not The picture shows that he was delivered to the entrance on ![]() I saw proof that this package had been delivered, but unfortunately I did The attachment is the tracking information on Yun Express and Myhermes site. You can contact me again if you have done this and still have not found the parcel. Would you mind asking if your family members or your neighbors helped you received the parcel? You can find the delivery picture and delivery GPS picture on myhermes site. MyHermes Express tracking id:H00RVA0079309533 This parcel is dispatched by Yun Express ( From China to the U.K, and myHermes (From the U.K to your address) I checked the tracking information, this parcel was marked delivered on 24 November 2021. I am sorry to hear you that you didn’t receive / find the parcel. It’s the second one delivery which I have not received this month. I have not received that delivery, when they tell me expected to come 3th December. This item was delivered on 24 November 2021. I received a buyer’s message on 4 December. ![]()
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